Always professional and personal customer service. The owner is very dedicated to happy pets and customers. This is our community go to pet store. Thank you for a great experience. Lire plus
I have always received fantastic service from this clinic. I have nothing but good things to say about them. And today was no exception. We had our special needs, senior dog put to sleep tonight and the service was just so good I felt like I needed to share my experience. Every aspect of the appointment was exceptional. The special room for euthanasia is amazing, the front office staff was professional, kind and compassionate, the vet and her technician were skilled and supportive. Everything weLire plus
I have been taking my dog to Irenes for about 4 years. Totally recommend this business! Wonderful wife and husband team, great service and dog groom every time!Lire plus
love this store! all kinds of quality nutritious pet food choices..excellent friendly knowledgeable owners. Unique treats and toys and outfits! Love this pet store!Lire plus
These guys are amazing- you will feel like you still live in a small town, the way they remember your name and your particular brand of dog food- they even go grab the bag and carry out to your car for you. Where and when does that ever happen these days! Super helpful, friendly, and knowledgeable. Make a change from the big box pet stores and check these guys out- I promise you won’t regret it. Lire plus
I called and was looking to purchase a frog for my kid and the cashier Kristal K...was great great help locating one for me in one of the petland stores now thats good customer service from her end but it was really expensive for the frog $$price was double other stores....but Krystals customer service is a ⭐️⭐️⭐️⭐️⭐️??Lire plus
I have taken my puppy to training classes since she was 10 weeks old and Kelcey is AWESOME! I wasn't planning on doing training, but I'm so happy with how Kelcey teaches me and my stubborn/intelligent puppy! I would highly recommend her as a dog trainer! - Also, they have pretty good sales regularly on gear/toys/treats. Lire plus
Great service by the staff. they answered all my questions and treated by pup like a queen. I would highly recommend Lisa and all of the staff to anyone. The even carried the dog food to the car! Lire plus
I feel like I am in a old country feed store when I visit here. Close to animals and feathered friends. Enjoy the staff and the friendly cats too!Lire plus
The staff are friendly, helpful and always tell you what is better for your animal and a better deal. They always make me want to come back! I have seen people drive from across the city to ensure their pets get what they need, want and what is best for their pets.
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The folks at In the Raw, Jill and Rob, and their talented team are simply the best to be found anywhere in Vancouver. Their knowledge and willingness to help and advise pet owners is fantastic. I truly appreciate all their support with my black lab Sambuca before she went to the big river in the sky at 14 years of age. Bless you.Lire plus
I have shopped there for over 15 yrs! Staff are knowledgeable, warm, very helpful! Selection is superb! Animals are healthy!
Kathy, the owner is warm and welcoming..often will give special treats for our pets! I highly reccommend this Pet Store! ❤Lire plus
I have been coming here for years. They have very experienced Japanese groomers and have never once had aBad haircut for my pup. The staff there is always so sweet and welcoming. It’s no wonder they are rated best of Vancouver year after year. Lire plus
My wife and I have got some rodents from there, and adopted our Kitty from an adoption event they hosted, just like going there to look around, seems theyre always open late, super friendly staff, decent prices, just all around good store, 10/10 would recommend :)Lire plus
Rascals is such a treasure! From the moment you walk in the door you are warmly greeted and made to feel you and your business are very appreciated. The staff are extremely knowledgeable and passionate about their products and happy to answer all questions. The store is very well laid out and well stocked and very easy to navigate. I love the bulk treat section which allows me to try many different products in small amounts! The toy section is big fun! My boys love Rascals and so do we! Lire plus
I will always go to Westlock Veterinary Center if my animals need care. They saved my cat while keeping prices low. Everyone is very kind, caring, and informative. Dr. Jackson, thank you for saving my cat. Lire plus
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