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Kyle is a very pleasant manager who gives me great service. He doesn't take advantage of his customers and is very fair with his rates.
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I cannot speak for the sales team years ago, when my son and I wanted to buy a new 2018 Escape and was on the car lot and nobody paid us any attention for over 30 minutes. So we went to Key West Ford and bought a new Escape days later. However, the service department at Westcoast is unmatched with high quality reliable staff and we've gone there for years.
Kerwin Maude, b.a.
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Absolutely, by far, the BEST shop in the area, Tri-citues included. They are always so helpful, honest and affordable. They surpass all others and I would never go anywhere else. Great job always
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Went in because multiple mechanics were recommending I go see a transmission specialist. For two years this tranny was slipping and stalling at stop signs, mechanic said I needed a new transmission from donor truck. Went into Benz, they spent a day analyzing the problem, checking leaks and stalling issues, as well as tough cold starts. Topped up fluids and flushed it, found the level ridiculously low. So mechanics all tried to get me to replace a tranny, that just saved me $5000, bill was $67.
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