I was involved in an accident few weeks back and I was referred to Vaughan Car Rental by the tow truck. My experience would have been 5 star if only they were able to pick up the rental at my address in Oshawa. Denis answered all my questions and gave me some advice regarding my next vehicle. He was very courteous, first time I got called sir and I'm only 20. Lol. If you ever have any issues I would say talk to this guy first before anyone else. He's very pleasant to deal with. Do call him!Lire plus
I have made multiple rentals from this location. Have always been treated like Royalty at the very least as a VIP. The reps are courteous always on time. Highly recommend this location.Lire plus
Loved the 2020 Mercedes C300 AMG I rented from here after I was hit in my 2018 C300. The office staff were very knowledgeable with everything and walked me through the whole process with a breeze. Thank you staff for the great after hour service during these hard times with covid 19 & I will definitely Refer all of my friends and family here in the future!Lire plus
I needed a last minute van rental for a project. Very good service. Jennifer at the Richmond Hill location was very helpful & professional. This was my first time renting from them and I will certainly go to them the next time I need something.Lire plus
I can't even begin to tell you how great my experience was. After my first accident they made it so easy, they offered to bring the rental car to me, they contacted my insurance company, they handled every detail, efficiently and with a smile. Would recommend this Rental Company to anyone.Lire plus
We had excellent service here from the manager, Mr. Hong. They had a good selection of vehicles and he was very patient and accommodating when walking us through the process.. and we got an amazing deal to boot! Will definitely be returning in the future for our vehicular needs. I'm not sure why the other reviews are negative, but from my experience you won't regret renting here!Lire plus
Professional helpful and friendly staff. Cars were in immaculate condition. The rates were more than fair and the gas i spent was less than i expected. Will most definitely be renting from them again. Rachel gave me a lift home and the manager offered me a slight discount for a short wait time while they got the oil changed for me before i left. Thanks EnterpriseLire plus
I was extremely hesitant to use Uhaul again after our first experience. I was so happily proven wrong this time around! Fatima was fantastic, upfront, and easy to discuss our moving concerns with. A complete 360 from the last time, thanks so much!Lire plus
Called this morning for a truck rental and spoke to Ian. Although I was put on a cancellation list I was extremely impressed with Ian’s customer service and positive attitude. I normally don’t write reviews but felt it was appropriate and necessary. Thanks, Blair Lire plus
I rented a truck from Enterprise Orillia for 25 days and was amazed at their friendliness, efficiency and also that they managed to obtain an F150 as requested. Lindsey and the team are truly fantastic and I will certainly use them again in the future. Lire plus
I spent a lot of time looking for the right car rental agency as I needed to rent a car for a trip to Quebec City. I've rented from other places but this is the best: the people are the nicest, the car selection is great, the service is fast and efficient.
Pleasant and warm atmosphere - perhaps the best car rental I have ever dealt with.Lire plus
I rented a truck from these guys the other day, and it all went smoothly. I enjoyed talking with Alam and the other guys. They were flexible and helpful.
Norman Lire plus
I made a reservation but had to change to Richmond Hill location due to time. Was dropped off at Hwy 7/Leslie. It was 5:30pm and they close at 6pm. Provided my reservation information to Rodney. No record of reservation and that location did not provide unlimited mileage to the US. My phone was almost dead. I needed a car as we were leaving that night. Amazingly, Rodney made a call and arranged for another company to pick me up from there and he even waited after 6pm. Thank you Rodney.Lire plus
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