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We had a very good repair call from Phil. It was a difficult repair, but Phil was extremely patient working methodically to get to the blower. Once it was removed, not an easy process, he had a new replacement on hand and installed. No need for a second call. Phil added some new embers and our fireplace looks and is working better than ever! Highly recommend. Thank you again Phil.
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Hi Michele, I just wanted to take a minute to thank you for all of your help and kind advice.
I had no idea how much wood I was wasting due to improper burning practices. Since following your advice I have reduced my wood consumption by one-third. (A miracle considering the long, cold winter we have been having)!
You obviously have vast knowledge of your products and services and a sincere desire to ensure the needs of your customers! I would definitely feel comfortable in recommending you and The Original Flame to any of my family and friends without reservation. With most sincere thanks! Krista Ouellette
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Regarding the installation of my new Napoleon Knightsbridge stove January 25th 2019.Having been in the service industry for over 30 years I know how important customer service truely is.The installation team (Gary & John) certainly tick off all the boxes in the customer service area,timely,professional,proficient & cleanliness.It was a pleasure doing business with Fire or Ice Bobcaygeon. J.P. Crystal Lake
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I called this company on recommendation of another contractor...although they were not the company I needed for the job, their honesty and advice will make them my go to company in the future. I would highly recommend contacting Wolverine Heating!!!
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After searching for the perfect fireplace for our home for 8 years, we'd narrowed the choice to two manufacturers. Classic Fireplace was not only a dealer for both, but had both in stock. Their helpful staff made the final decision easy.
The work crew arrived when promised, and were courteous, clean, and professional the entire time. Working on our 140 year old house has always been a challenge, but the crew from Classic Fireplace handled every obstacle with knowledge and expertise, providing a finished product that has exceeded EVERY expectation we had, while keeping us informed of their progress and the steps that they were taking throughout the job.
I will not hesitate to recommend Classic Fireplace to anyone I know, not only for the first-rate selection that they offer, but more importantly for the professionalism of their staff, and the quality of their workmanship - it is so refreshing to hire people who take pride in their work, and the finished product is testament to this.
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I couldn’t be more happy with the customer service and the above and beyond commitment that cobra has for it customers. I bought a new Traeger Ironwood 650 and after the first use had the paint pealed. After telling the staff at cobra what had happened, they immediately followed up with Traeger, and called me back the same day to assure me that I could pick up a new grill without issue. Thank you again for the great service and prompt response to my issues. Highly recommend them!!!
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I just wanted to right a note to let you know that this company is very knowledgeable and they take price in what they sell and what they recommend. They have a huge show room and will help you out with your fireplace needs. I would give them a try you wont be disappointed.
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Fires Alive se spécialise dans la fourniture d'une large gamme de cheminées, de barbecues et de solutions de chauffage extérieur de qualité supérieure, tout en offrant un service c...
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Great people to deal with.... Logan is a standup gentleman that says what he means and means what he says....Megan a very knowledgeable charming lady that helped us find the unit best suited for our application....the installation crew were on time, through and professional to the highest standards....no messes, took the time to go over the installed product with us and left us with very good feelings dealing with Fires Alive.....I highly recommend this outfit for your fireplace needs, awesome!
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We had Fire or Ice install a fire place a few years ago, and were very pleased with everything. We just had Fire or ice install a Napolean ductless A/C, and again were very pleased with the product, workmanship. Thank-you making us happy.
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Mary and Glenn are very nice people who bent over backwards to make the experience painless.
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![Majestic Stone Mantle Inc - Foyers]()
![Majestic Stone Mantle Inc - Foyers]()
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A very professional job. We are satisfied with final product. Cleaned up after the job was done.
The salesman was great. He offered good suggestions that made the outcome that much better.
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We have lived in Newmarket for over 25 years (in the same house as well) S R. Gillis has installed and serviced our air conditioning and furnace when we need anything to be done. Our furnace was over 30 years old and finally had to be replaced. Stan and his employees were so helpful during this time. The temperature was -17c and Stan was quick to drop off some extra heaters to help us through the cold couple of days while they were working to get everything up and running even with the limited working space in our 1886 cellar! I will definitely be spreading the word about how efficient this company is for any of there services!
Thank you Stan and your team!
Donna H.
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![Snowball Hearth & Home - Foyers]()
![Snowball Hearth & Home - Foyers]()
I have found great value patio furniture and glass doors from this place. Staffs were very accommodating also in answering all my queries. I will go back here for sure.
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![Friendly Fires - Foyers]()
We had an opportunity to visit the show room for the first time and were quite well serviced. I believe Steve was our first contact, well we were so impressed we got our fire place serviced and a BARBQUE GAS was also purchased. The bbq was assembled, delivered the gas line hooked up. I would say this business understands service.
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![Mason Place Fireplace & BBQ Centre - Foyers]()
We wanted a Gas Fire installed in our basement and we chose Mason Place Fireplace & BBQ Centre to do the work. It was the best decision we could have made! From attending the showroom and being treated in such a friendly and professional way - to the eventual installation of the amazing Gas Fire - we felt totally confident in their hands. They explained the safety aspects regarding the installation. They were 100% reliable and thoroughly professional. Thank you Mason Place
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95 Main, Bobcaygeon ON K0M 1A0
Itinéraire
Foyer au gaz, Installation de foyer, Réparation de cheminées, Foyer au propane, Entretien de foyer au gaz
4600 Concession 4, Goodwood ON L0C 1A0
Itinéraire
2-9120 Leslie St, Richmond Hill ON L4B 3J9
Itinéraire
foyer au gaz, foyer électrique
163 Lansdowne St E, Peterborough ON K9J 7P7
Itinéraire
plomberie et chauffage
6666 Hwy 35, Coboconk ON K0M 1K0
Itinéraire
Foyer classique, Foyer en briques, Foyer décoratif, Installation de foyer
4-696 Westburne Dr, Concord ON L4K 4V5
Itinéraire
Foyer à évent direct, Foyer électrique, Foyer décoratif, Foyer extérieur, Installation de foyer, Vitre de foyer, Bûche pour foyer, Foyer au gaz, Entretien de foyer au gaz, Bûche pour foyer au gaz, Foyer à haute efficacité
8-415 Hood Rd, Markham ON L3R 3W2
Itinéraire
Manteau de cheminée en bois, Foyer en pierre, Couvre-foyer, Foyer extérieur, Foyer à évent direct, Foyer décoratif, Foyer classique, Foyer ancien
16-1211 Gorham St, Newmarket ON L3Y 8Y3
Itinéraire
1324 Wellington St W, King City ON L7B 1K5
Itinéraire
Foyer électrique, Foyer à évent direct
981 Highway 7, Peterborough ON K9J 6X8
Itinéraire
Foyer en briques
460 Kent St, Port Perry ON L9L 1N7
Itinéraire
1650 Victoria St. E., Whitby ON L1N 9L4
Itinéraire
51 robin trail, Port Perry ON L9L 2C7
Itinéraire
PO Box 2001 Stn B, Richmond Hill ON L4E 1A3
Itinéraire
1874 Scugog, Port Perry ON L9L 1H6
Itinéraire