We had a very good repair call from Phil. It was a difficult repair, but Phil was extremely patient working methodically to get to the blower. Once it was removed, not an easy process, he had a new replacement on hand and installed. No need for a second call. Phil added some new embers and our fireplace looks and is working better than ever! Highly recommend. Thank you again Phil. Lire plus
We have lived in Newmarket for over 25 years (in the same house as well) S R. Gillis has installed and serviced our air conditioning and furnace when we need anything to be done. Our furnace was over 30 years old and finally had to be replaced. Stan and his employees were so helpful during this time. The temperature was -17c and Stan was quick to drop off some extra heaters to help us through the cold couple of days while they were working to get everything up and running even with the limited working space in our 1886 cellar! I will definitely be spreading the word about how efficient this company is for any of there services!
Thank you Stan and your team!
Donna H.Lire plus
A very professional job. We are satisfied with final product. Cleaned up after the job was done.
The salesman was great. He offered good suggestions that made the outcome that much better.Lire plus
I just wanted to right a note to let you know that this company is very knowledgeable and they take price in what they sell and what they recommend. They have a huge show room and will help you out with your fireplace needs. I would give them a try you wont be disappointed.Lire plus
I have found great value patio furniture and glass doors from this place. Staffs were very accommodating also in answering all my queries. I will go back here for sure.Lire plus
Regarding the installation of my new Napoleon Knightsbridge stove January 25th 2019.Having been in the service industry for over 30 years I know how important customer service truely is.The installation team (Gary & John) certainly tick off all the boxes in the customer service area,timely,professional,proficient & cleanliness.It was a pleasure doing business with Fire or Ice Bobcaygeon. J.P. Crystal LakeLire plus
Hi Michele, I just wanted to take a minute to thank you for all of your help and kind advice.
I had no idea how much wood I was wasting due to improper burning practices. Since following your advice I have reduced my wood consumption by one-third. (A miracle considering the long, cold winter we have been having)!
You obviously have vast knowledge of your products and services and a sincere desire to ensure the needs of your customers! I would definitely feel comfortable in recommending you and The Original Flame to any of my family and friends without reservation. With most sincere thanks! Krista OuelletteLire plus
We had an opportunity to visit the show room for the first time and were quite well serviced. I believe Steve was our first contact, well we were so impressed we got our fire place serviced and a BARBQUE GAS was also purchased. The bbq was assembled, delivered the gas line hooked up. I would say this business understands service.
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We had Fire or Ice install a fire place a few years ago, and were very pleased with everything. We just had Fire or ice install a Napolean ductless A/C, and again were very pleased with the product, workmanship. Thank-you making us happy.Lire plus
Foyer à évent direct, Foyer électrique, Foyer décoratif, Foyer extérieur, Installation de foyer, Vitre de foyer, Bûche pour foyer, Foyer au gaz, Entretien de foyer au gaz, Bûche pour foyer au gaz, Foyer à haute efficacité
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