Not enough space to write the review, please see my review on Google, Yelp, Homestars, this company gave me a quote, there was time for a walkthrough, no walkthrough was done for accurate pricing, I described my house the best I can, the cleaners showed up and then without asking us did deep cleaning because they felt that it needed it, tried to put the charge on us, we didn’t agree with that, why have regular cleaning as an option if you are going to look at a home and decide it’s deep cleaning
Réponse d'entreprise 20 septembre 2025
Thank you for your feedback. You booked a regular cleaning, but the condition of the home required a deep cleaning to achieve proper results. When our team arrived, you were not present for a walkthrough that helps confirm pricing and scope. We began with the kitchen and bathrooms—the most urgent areas—and I reached out to you right away to return so we could discuss the situation in person. When you arrived, you expressed that you did not want deep cleaning. Out of respect, we stopped work imm